Privacy policy


Privacy Policy – Shakti Nutrition

Last updated: October 31, 2025

At Shakti Nutrition, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, create an account, or make a purchase.
Our store is hosted by Shopify, which helps us securely provide our ecommerce services.

By using our website or making a purchase, you agree to this Privacy Policy.

1. Who We Are

Shakti Nutrition
Email: care@shaktinutrition.com
(Shakti Nutrition B.V. KvK number: 96771550)

We are the data controller responsible for processing your personal data in accordance with the General Data Protection Regulation (GDPR) and the Dutch Implementation Act (UAVG).

2. What Personal Data We Collect

We only collect the information needed to provide our services and comply with legal obligations. This may include:

  • Contact details: name, email address, phone number, billing and shipping address
  • Payment details: card or account information and transaction details
  • Account details: username, password, preferences
  • Order history: items viewed, added to cart, or purchased
  • Communication data: messages sent to our support team
  • Device data: IP address, browser type, and interaction with our website

We collect this data directly from you, automatically via cookies and analytics tools, and through Shopify or other trusted service providers.

Shopify also processes data to improve its platform. You can learn more about how Shopify handles your data here: Shopify Privacy Policy.

3. Why We Use Your Data

We process your personal data for the following purposes, based on legal grounds under the GDPR (performance of a contract, legal obligation, legitimate interest, or consent):

  • To process and deliver your orders
  • To manage your account and provide customer service
  • To send you order confirmations and updates
  • To improve our website and services
  • To send marketing communications (only with your consent)
  • To prevent fraud and ensure security
  • To comply with tax and legal obligations

We do not collect more data than necessary or use it for unrelated purposes.

4. Sharing Your Data

We may share your data only when necessary and under strict data processing agreements. This may include:

  • Shopify, which powers our online store
  • Service providers such as payment processors, couriers, and marketing platforms
  • Professional advisors (e.g., accountants or lawyers) when legally required
  • Authorities, when we must comply with a legal request
  • In case of a business transfer (e.g., merger or acquisition)

All third parties are required to handle your data securely and in compliance with the GDPR.

5. International Transfers

Your data may be stored or processed outside the European Economic Area (EEA).
If so, we ensure appropriate safeguards are in place such as Standard Contractual Clauses (SCCs) approved by the European Commission to protect your data to EU standards.

6. Data Retention

We retain your data only as long as necessary to:

  • Fulfil your orders
  • Comply with accounting and legal requirements
  • Resolve disputes or enforce agreements

After that, data will be securely deleted or anonymised.

7. Your Rights (Under GDPR & Dutch Law)

You have the right to:

  • Access your personal data
  • Correct or update inaccurate data
  • Request deletion (“right to be forgotten”)
  • Restrict or object to processing
  • Receive a copy of your data (“data portability”)
  • Withdraw consent (if processing is based on consent)

To exercise your rights, contact us at care@shaktinutrition.com.
We may need to verify your identity before processing your request.

8. Data Security and Breaches

We take appropriate technical and organisational measures to protect your data against loss, misuse, or unauthorised access.
If a data breach occurs that poses a high risk to your rights or freedoms, we will notify both you and the Autoriteit Persoonsgegevens within 72 hours, as required by law.

9. Cookies

We use cookies to operate and improve our website.
Essential cookies are necessary for site functionality; non-essential cookies (such as for analytics or marketing) are only used with your consent.
You can manage or withdraw your cookie preferences at any time through your browser settings.

10. Children’s Privacy

Our website and products are intended for adults.
We do not knowingly collect personal data from anyone under 16 years of age.
If you believe a child has provided us with their data, please contact us and we will delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in law or our business practices.
We will post the updated version here with a new “Last updated” date.

12. Contact Us

For questions, concerns, or to exercise your data rights, please contact: care@shaktinutrition.com